As a Learning & Development Coordinator, one of the most challenging questions is get asked is about computer skills. “Coco,” my colleagues will say, “I’m no good with computers. I want to improve.“ Or: “I’ve just completed a one to one with one of my staff members, and they would like some support to develop their IT skills. Can you help?”
Of course. I can always help. But this type of request is among the most complex ones I receive (and therefore, in my opinion, one of the most interesting ones). Read on to find out why!